Sierra Help

Report problems

To properly report problems, please provide the information requested below.

  • Output of /sierra version

  • List of any external software used, such as plugins

  • Video footage of the problem with alerts and hover debug

  • Statistics about the affected server/machine, these include: Ram, Players online, Swap memory, Java version

  • List of installed plugins

  • Profiler results (Spark, for example)

  • PROVE Sierra is at fault and not external factors

For other issues, please provide a detailed explanation of the problem.

Last modified: 09 Februar 2025